HOTEL RIDDERKERK IS OPEN
We are open again for hotel guests and guest from outside the hotel and apply appropriate measures. We would like to ask you to take these measures into account to ensure your health and that of our employees. We hope to welcome you soon for a safe and comfortable stay at Hotel Ridderkerk.
Thank you for understanding and trust in our hotel.
View our taken measures
The facilities in our hotels are limited available to prevent too many people being in the same places at the same time.
Restaurant, terrace & hotel bar
The restaurant, hotelbar and the terrace are - according to guidelines from the government and RIVM - both open for hotel guests and guests from outside the hotel. The hotel bar is currently only open for guests who spend the night in our hotel.
- We ask you to wait 1.5 meters apart until our host shows you a table.
- Guests from shared households can take place at the same table.
- When guests are from different households, we will a sufficient distance between the guests.
- Keep 1.5 meters away. Both to our employees and to other guests.
- Room service is available for both dishes and drinks.
Safe and comfortable
At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:
- Follow indicated walking direction and hygiene measures
- Keep 1.5 meters distance from other guests and employees
- Do not shake hands with fellow guests or hotel staff
- Wash your hands regularly and in accordance with RIVM guidelines
- Use paper towels to dry your hands
- Cough and sneeze in your elbow and turn away from fellow guests and hotel staff
- Preferably pay with pin or contactless
Do you have symptons of a cold, such as a runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel.
We do everything we can to make your stay as safe and comfortable as possible. Thank you for your confidence in Van der Valk and we hope to welcome you in our hotel soon. If you have any questions, please do not hesitate to contact our reception.
With hospitable regards,
The Van der Valk family
Frequently asked questions
Can Van der Valk be open as a hotel and restaurant?
Yes, according to government guidelines it is allowed to be open as a hotel and restaurant.
Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have tightened measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the RIVM. As a hotel, we do everything we can to keep risks to a minimum.
As a (hotel) guest, can I use the restaurant facilities?
Yes, both hotel guests and guests from outside the hotel can use the restaurant. We use stricter measures here to make your visit to our restaurant as safe as possible.
Is it possible to order room service?
Yes, you can order room service from your hotel room via reception. There is an adapted menu for this that you will find on the tablet in your hotel room. You can have breakfast and dinner brought to your hotel room.
What facilities are open in the hotel?
Our restaurant, hotelbar and terrace are open to hotel guests and guests from outside the hotel. We serve breakfast, lunch and dinner here. You can also come here for a drink and / or snack.
Is it possible to use facilities such as renting an (electric) bicycle at the hotel?
Yes. We recommend to reserve your bike in advance. This can be done by telephone or e-mail.
Can I cancel or change my booking?
This depends on the conditions of your booking. When you make a reservation through our own website, you can book the flexible rate, so you can cancel until 12:00 on the day of arrival.
Can I change my booking on the day of arrival if I have a cold or cough?
This is possible if you have opted for the flexible rate.